ZoneMinder Forums

On Ubuntu 18.04 running ZM 1.36.14. When I try to view an event I get no video, only the message "The video could not be loaded, either because the server or network failed or because the format is not supported". How do I fix that?

Thanks for your input on this, however, it doesn't seem to resolve my issue. All of the example .pm files that I had tried (I tried most of them) utilized continuous rather than relative commands. I gave Vivotek_ePTZ.pm another try. I edited the sendCmd subroutine to adjust for my camera's command ...

To further answer one of the questions asked, entering the URL below DOES move the camera:

http://10.0.3.246/cgi-bin/camctrl/camctrl.cgi?move=down

Here is what I found and learned so far. Discovered a free app called Fiddler that may be of some help to me. With it I discovered the following... I have never had much luck running the Vivotek viewer app on my Mac Pro or on Parallels/Win7. The control panel comes up, but no video. Turns out that ...

Rockedge -

Thank you for getting back! Sounds like good news.

Let me charge ahead with your suggestions so I can answer your questions.

I've been working on this issue for awhile. I have been running different versions of ZM for over 18 months on a couple of different VMware virtual machines. Currently on ZM 1.32.3 on Ubuntu Server 16.04 on an ESXi 6.7u2 virtual machine. I have encountered/solved lots of local problems over time ...