ZoneMinder Forums

Excellent, can you let me know when you have added the updated code?
I'll test on the C500 and give the results.
Many thanks.

Are the events closing in ONVIF events back to Zoneminder from your C520?

Excellent, much further this time, it's starting the detection phase, only its staying in alarm state. 2/26/25, 6:52:29 PM GMT zmeventnotification 3532757 INF |----> FORK:C500 (1), eid:173943 Sending event_start notification over FCM 2/26/25, 6:52:28 PM GMT zmc_m1 3532653 ERR Failed to get ONVIF ...

Yeah strange, not for me, Gets a motion alarm, doesn't go any further. 2/21/25, 3:34:57 PM GMT zmc_m1 3428379 INF C500: 3400 - Capturing at 14.25 fps, capturing bandwidth 140603bytes/sec Analysing at 1.71 fps zm_monitor.cpp 1934 2/21/25, 3:34:50 PM GMT zmc_m1 3428379 INF C500: 3300 - Capturing at 14 ...

ONVIF events still not working at my end:

2/21/25, 12:58:09 PM GMT zmc_m1 3420440 ERR Failed to get ONVIF messages! 8 (null) zm_monitor.cpp 1978

2/21/25, 12:58:07 PM GMT zmc_m1 3420440 INF Triggered off ONVIF zm_monitor.cpp 2004

Did your camera recover in the end?

Mine was, the camera kept stopping and starting, not responding to a ping etc.
Stop the event listener and restart the zoneminder service, see if it stays up.

Do you have the ONVIF_Event_Listener turned on?
when I turn mine on it cuts my camera out and makes it reset.

If you stop the ZoneMinder service, turn off the event listener then restart the Zoneminder service, does it stay on?

Have you been in touch with the vendor or the forums?

Hi, yes still working on ODM and ZM.

@MechanicMike - Hi Mike :D , Zoneminder doesn't appear to send MessageID with UUID to the camera, I think that because the camera isn't seeing a MessageID, the camera is not returning the MessageID confirmation to Zoneminder, I'm not sure, but I think that is why the empty SOAP error messages are ...

That's unfortunate for you, nevermind.
It's a shame because they sorted my issue out very quickly, it's just a waiting game I suppose.

Hi @iconnor

Did they end up sorting out your firmware issue?

I suggest creating a thread on the TP-Link forums, paste a screenshot of the ODM error, they'll probably escalate it to their internal support (like I said, they really are quite good) hopefully they'll push you an updated firmware like they did with me.

Hi @iconnor,
Just out of interest, did they end up pushing a firmware update for the C520WS yet?