Update from 1.29 to 1.30 but blank ZM webpage

[mcornhill]

I'm experiencing the same issue where streaming from a Hikvision camera does not appear to work, however alarms and stills are viewable.

Ubuntu 1404 running ZM v1.30.3.

I have fixed the cgi-bin path issues which others have also experienced. I do not get any script errors in /var/log/apache2/error.log after the fix.

It appears to be a problem with the .sock file which is not found.

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[Wed May 03 15:36:24.057586 2017] [:error] [pid 1899] [client 192.168.43.18:56672] ERR [Socket /tmp/zm/zms-711362s.sock does not exist.  This file is created by zms, and since it does not exist, either zms did not run, or zms exited early.  Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly.  Make sure that ZM is actually recording.  If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information.], referer: http://192.168.43.209/zm/index.php?view=watch&mid=1

I have check the permissions on the /var/run/zm directory which are correct:

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drwxrwxrwx  2 www-data www-data   60 May  3 15:28 zm

I have also tried using /tmp/zm instead and I get the same error:

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srwxr-xr-x 1 www-data www-data    0 May  3 15:28 zmdc.sock

The sock file name in the error is Socket /tmp/zm/zms-711362s.sock yet I only ever see the sock file shown above, zmdc.sock.

During my research I read something about the .sock file names being incorrect, maybe a bug? Has anyone resolved this issue?

Any help is greatly appreciated.

[reslip]

Did you find a root cause? I am seeing the same db connection error for my zoneminder instance.

[bbunge]

Did you find a root cause? I am seeing the same db connection error for my zoneminder instance.

Would you care to elaborate? What error? Which Linux distro and version and what instructions did you follow to install Zoneminder?

[rockedge]

what happens when you use a URL like http://your.zm.server/cgi-bin/nph-zms in the browser? (Or the correct path to the /cgi-bin that you have)?? What error does it show if any? Can you reach a test script in the /cgi-bin directory?