I'm running Zoneminder 1.32.3 under Ubuntu server 19.04 with camera configured as ffmpeg mocord, storage set to h264 camera passthrough. Everything seems to work properly except for one thing: I can't get capture images for the 'New Event' (but it works fine for all older events). The error is:
When I check the path I can see the the 221-video.mp4 there and its size is several hundred kilobytes or several megabytes. Once the event is no longer new (name changes to Event-xxx in the events list) I can click on frames or alarm frames and they are generated just fine.Can't create frame capture images from video because there is no video file for this event at /var/cache/zoneminder/events/3/2019-05-13/221/
I think this prevents me from using a hook in zm event server - it can't download frames for analysis once the alarm arrives because they never get created.
I would be grateful if someone could give me a clue how to further debug this.
Sorry if this has been discussed somewhere, everything I managed to find regarding this error seemed to relate to some other problems.