PLEASE THIS IS DRIVING ME MAD!

Support for the docker image maintained by dlandon
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neepninja
Posts: 6
Joined: Sat Jun 13, 2020 11:03 am

PLEASE THIS IS DRIVING ME MAD!

Post by neepninja »

Hello. I have been using zoneminder on my unraid server for a few weeks now. Setup and the docker was great. All WAS ok but results are very inconsistent. One day the videos captured will be fine the next they wont. PLEASE HELP!!! Please see the pictures. I don't know where to begin with this.

Issue 1 - Some days I will get motion detection and the files will be recorded to my cache which is where I want them to be recorded too. I can view them on zoneminder and also zmNinja app on my phone. The other days or any day for that matter I get an event that has been recorded, saved to disk, the .mp4 is on disk the alarm.jpg is on disk and snapshots too. For this I have used event 93 as aqn example. However on zoneminder event 93 (and the other 150 events) show no thumbnail and I get The video could not be loaded because the format is not supported..
Attachments
This is the event in zoneminder
This is the event in zoneminder
93.JPG (53.09 KiB) Viewed 2706 times
This is the same event (93) on zmNinja App not showing the images
This is the same event (93) on zmNinja App not showing the images
Screenshot_20200704-180033_zmNinja.jpg (248.84 KiB) Viewed 2706 times
This is event 91 saved on my unraid disk. All is good
This is event 91 saved on my unraid disk. All is good
Screenshot_20200704-175708_File Manager +.jpg (324.03 KiB) Viewed 2706 times
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burger
Posts: 434
Joined: Mon May 11, 2020 4:32 pm

Re: PLEASE THIS IS DRIVING ME MAD!

Post by burger »

Unraid is not commonly used here. You are in experts territory (i.e. on your own).

I'd recommend you use a fresh OS install with Debian or Ubuntu if you aren't able to troubleshoot this.

As for how I'd troubleshoot it if I were you.. I'd logon to the docker zm terminal and troubleshoot from there via logs. Possibly comparing it to another working installation.

Code: Select all

docker exec -it <containername> /bin/bash
fastest way to test streams:
ffmpeg -i rtsp://<user>:<pass>@<ipaddress>:554/path ./output.mp4 (if terminal only)
ffplay rtsp://<user>:<pass>@<ipaddress>:554/path (gui)
find paths on ispydb or in zm hcl

If you are new to security software, read:
https://wiki.zoneminder.com/Dummies_Guide
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iconnor
Posts: 3197
Joined: Fri Oct 29, 2010 1:43 am
Location: Toronto
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Re: PLEASE THIS IS DRIVING ME MAD!

Post by iconnor »

You will have to share your logs with us. We are not psychic.
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