Audio or video, but not both

[lennyg]

In my events I was getting video but no audio. Then I saw someone's suggestion to set Video Writer to H264 Camera Passthrough. That gave me audio, but a black window for video. I changed back to X264 Encode and I have video but no audio again.

I have Save JPEGs Disabled and Whether to Store Audio Stream checked.

I'm running version 1.34.22. My camera is a Hikvision DS-2CD2543G0-IS.

I've saved my level 3 debug logs and tried to include a zip of them here, but it was too large. Is there anything I should look for in the logs? Anything else I should be doing?

Thanks

[lennyg]

I figured it out. My camera was set to H.265. I changed it to H.264 and set ZM to H264 Camera Passthrough and now my events have video and audio.