1.37.60 - cameras dropping offline - but working

Current Development version likely to have breaking changes
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lightguy48
Posts: 110
Joined: Sun Nov 15, 2015 7:19 pm

1.37.60 - cameras dropping offline - but working

Post by lightguy48 »

I noticed this morning that I'm seeing random cameras drop offline in the main dashboard screen. However, the cameras are online and recording and detecting motion in their zones.

System utilization seems normal, memory is at 25%, CPU utilization is at 3.5% on an 8 core machine.

The log does not show any errors or warnings about the cameras being offline so it makes me wonder if it's just a dashboard indication issue?
lightguy48
Posts: 110
Joined: Sun Nov 15, 2015 7:19 pm

Re: 1.37.60 - cameras dropping offline - but working

Post by lightguy48 »

I did see the update to 1.37.61 so I've installed it and will see if the issue continues...
lightguy48
Posts: 110
Joined: Sun Nov 15, 2015 7:19 pm

Re: 1.37.60 - cameras dropping offline - but working

Post by lightguy48 »

So I tried 1.37.61 - same result it shows cameras dropping offline but they're still recording and analyzing. I also tried rebooting several cameras and my Ubuntu server (22.04.4) and it made no difference.
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borozenetsww
Posts: 42
Joined: Tue Sep 12, 2023 1:55 am

Re: 1.37.60 - cameras dropping offline - but working

Post by borozenetsww »

I view too problems with live view. Picture was broken, but VLC show normal picture in same time from camera. But log-file has many errors.
lightguy48
Posts: 110
Joined: Sun Nov 15, 2015 7:19 pm

Re: 1.37.60 - cameras dropping offline - but working

Post by lightguy48 »

I have no issues with the connection to the cameras - the connection is reliable and stable, there are no dropouts.

This appears to be a false / incorrect indication of the camera being offline when it is in fact online and operating normally.
lightguy48
Posts: 110
Joined: Sun Nov 15, 2015 7:19 pm

Re: 1.37.60 - cameras dropping offline - but working

Post by lightguy48 »

So I finally found the issue - I kept digging and found this from GitHub: https://github.com/ZoneMinder/zoneminder/issues/3766

For some reason (I didn't change it) all of my cameras were set to 1000 instead of 100 as iconnor says should be the default.

I have no idea why and how they got set so high as I have never touched that setting before.
wlssenatus
Posts: 7
Joined: Thu Feb 09, 2017 1:55 am

Re: 1.37.60 - cameras dropping offline - but working

Post by wlssenatus »

I've got this problem as well (had to downgrade from 1.37.64 due to the same segmentation fault issue noted at viewtopic.php?t=33332), but my fps_report_interval=100 everywhere. I don't know if I should be trying to chase this in .60 when .64 is latest, but obviously I can't use .64 until the segmentation fault is fixed.
wlssenatus
Posts: 7
Joined: Thu Feb 09, 2017 1:55 am

Re: 1.37.60 - cameras dropping offline - but working

Post by wlssenatus »

wlssenatus wrote: Sat Jul 20, 2024 2:23 am I've got this problem as well [...], but my fps_report_interval=100 everywhere. I don't know if I should be trying to chase this in .60 when .64 is latest, but obviously I can't use .64 until the segmentation fault is fixed.
Got it (in my case). Logs are my friend: [ZoneMinder is not configured properly: php's date.timezone +0000 does not match the system timezone -0400! Please check Options->System->Timezone.] at /usr/share/zoneminder/www/includes/functions.php line 2050. And I'd recently read iconnor's comment viewtopic.php?p=132040#p132040, so....
MoOz
Posts: 32
Joined: Tue Jan 17, 2017 9:49 pm

Re: 1.37.60 - cameras dropping offline - but working

Post by MoOz »

v1.37.63 cameras showing offline Offline but working

I fixed the time in PHP and it was fixed
nano /etc/php/8.3/apache2/php.ini
date.timezone = Australia/Sydney

Don’t forget to remove the ; from in front of date.timezone
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