Stuck video buffer on event playback that is at rate 5x or higher

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gregom
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Joined: Thu Jun 25, 2009 7:25 pm
Location: US of A - what's left of it...

Stuck video buffer on event playback that is at rate 5x or higher

Post by gregom »

This wasn't an issue months ago, and nothing has changed on my server that I'm aware of. Now though when anyone tries to playback events at a rate of 5x or faster, then we just get a stuck buffering circle and the video playback freezes. We can click around on the timescale and it will bring up that frame, but the issue continues. If we go back and select 2x or 1x or less, then its fine again. The weird thing is this doesn't occur on all events, just some of them. They are all on the same single storage drive. The server restarts weekly so I don't think a manual restart will help.

Ideas on how to fix this?
gregom
Posts: 53
Joined: Thu Jun 25, 2009 7:25 pm
Location: US of A - what's left of it...

Re: Stuck video buffer on event playback that is at rate 5x or higher

Post by gregom »

No ideas on this? I thought maybe it was related to the recording framerate because a few were recording at 30 and the rest are all at 10, but fixing that didn't resolve the playback buffering at 5x rate or higher issue. This apparently didn't used to be an issue.... the system has about 133 cameras on it and has been running great for nearly a year now without issue.
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iconnor
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Re: Stuck video buffer on event playback that is at rate 5x or higher

Post by iconnor »

What do teh logs say?
gregom
Posts: 53
Joined: Thu Jun 25, 2009 7:25 pm
Location: US of A - what's left of it...

Re: Stuck video buffer on event playback that is at rate 5x or higher

Post by gregom »

Nothing... I checked the exact time for that entire minute (because the log doesn't show seconds) and there were no related errors. Must be a client side issue.
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