SAMSUNG PTZ SNP-3350 RTSP PROBLEM

Forum for questions and support relating to the 1.24.x releases only.
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merlino63
Posts: 6
Joined: Thu May 20, 2010 7:56 pm

SAMSUNG PTZ SNP-3350 RTSP PROBLEM

Post by merlino63 »

Hi all
I have one problem with this IP CAMERA and ZM 1.24.2.

If i use VLC program i can access correctly with username e password, but if i use ZM program i don't access. :?
I have othe IP Camere in RTSP mode with password and they work correctly. Can you help me??
This is configuration.
Name : SAMSUNG
Source Type : remote
Function :Monitor
Enabled :yes
Linked Monitors :
Maximum FPS :30
Alarm Maximum FPS: 30
Reference Image Blend %: 7
Triggers X10 : no


Remote Protocol : RTSP
Remote Method :RTP/RTSP
Remote Host Name: admin:admin@192.168.14.120
Remote Host Port:554
Remote Host Path: /mpeg4unicast
Remote Image Colours: 24 bit colours
Capture Width (pixels): 352
Capture Height (pixels): 240
Preserve Aspect Ratio : no
Orientation : normal

The debug file is:

06/15/10 11:17:25.920568 zmc_m20[12757].INF-zm_debug.c/292 [New Debug Level = 8, New Debug Log = /tmp/zm_debug.log.12757]
06/15/10 11:17:25.920691 zmc_m20[12757].DB1-zm_monitor.cpp/2262 [Got 1 monitors]
06/15/10 11:17:25.920871 zmc_m20[12757].DB1-zm_thread.cpp/241 [Creating thread]
06/15/10 11:17:25.920900 zmc_m20[12757].DB2-zm_rtsp.cpp/187 [RTSP Local SSRC is 5a667fd]
06/15/10 11:17:25.920908 zmc_m20[12757].DB1-zm_thread.cpp/280 [Starting thread]
06/15/10 11:17:25.920956 zmc_m20[12758].DB2-zm_thread.cpp/253 [Invoking thread]
06/15/10 11:17:25.920975 zmc_m20[12757].DB1-zm_thread.cpp/301 [Started thread 12758]
06/15/10 11:17:25.921293 zmc_m20[12758].DB2-zm_rtsp.cpp/46 [Sending RTSP message: DESCRIBE rtsp://192.168.14.120:554/mpeg4unicast RTSP/1.0
Authorization: Basic YWRtaW46YWRtaW4=
User-Agent: ZoneMinder/1.24.2
CSeq: 1

]
06/15/10 11:17:25.921380 zmc_m20[12757].DB1-zm_monitor.cpp/338 [monitor purpose=1]
06/15/10 11:17:25.921389 zmc_m20[12757].DB1-zm_monitor.cpp/345 [mem.size=10138792]
06/15/10 11:17:25.926379 zmc_m20[12757].DB1-zm_zone.cpp/50 [Initialised zone 0/All - 1 - 352x240 - Rgb:ff0000, CM:3, MnAT:15, MxAT:0, MnAP:50, MxAP:75000, FB:3x3, MnFP:50, MxFP:50000, MnBS:10, MxBS:0, MnB:0, MxB:0, OF: 0]
06/15/10 11:17:25.928158 zmc_m20[12757].DB1-zm_monitor.cpp/458 [Monitor SAMSUNG has function 2]
06/15/10 11:17:25.928167 zmc_m20[12757].DB1-zm_monitor.cpp/459 [Monitor SAMSUNG LBF = '%N - %y/%m/%d %H:%M:%S', LBX = 0, LBY = 0]
06/15/10 11:17:25.928174 zmc_m20[12757].DB1-zm_monitor.cpp/460 [Monitor SAMSUNG IBC = 40, WUC = 25, pEC = 10, PEC = 10, EAF = 1, FRI = 1000, RBP = 7, FM = 0]
06/15/10 11:17:25.928283 zmc_m20[12757].DB1-zm_zone.cpp/889 [Got 1 zones for monitor SAMSUNG]
06/15/10 11:17:25.928294 zmc_m20[12757].DB5-zm_zone.cpp/918 [Parsing polygon 0,0 351,0 351,239 0,239]
06/15/10 11:17:25.928303 zmc_m20[12757].DB3-zm_zone.cpp/758 [Parsing polygon string '0,0 351,0 351,239 0,239']
06/15/10 11:17:25.928310 zmc_m20[12757].DB3-zm_zone.cpp/796 [Got coordinate 0,0 from polygon string]
06/15/10 11:17:25.928317 zmc_m20[12757].DB3-zm_zone.cpp/796 [Got coordinate 351,0 from polygon string]
06/15/10 11:17:25.928323 zmc_m20[12757].DB3-zm_zone.cpp/796 [Got coordinate 351,239 from polygon string]
06/15/10 11:17:25.928329 zmc_m20[12757].DB3-zm_zone.cpp/796 [Got coordinate 0,239 from polygon string]
06/15/10 11:17:25.928337 zmc_m20[12757].DB3-zm_zone.cpp/816 [Successfully parsed polygon string]
06/15/10 11:17:25.928344 zmc_m20[12757].DB1-zm_zone.cpp/50 [Initialised zone 20/All - 1 - 352x240 - Rgb:ff0000, CM:3, MnAT:25, MxAT:0, MnAP:2534, MxAP:63360, FB:3x3, MnFP:2534, MxFP:63360, MnBS:1689, MxBS:0, MnB:1, MxB:0, OF: 0]
06/15/10 11:17:25.930071 zmc_m20[12757].DB1-zm_monitor.cpp/2459 [Loaded monitor 20(SAMSUNG), 1 zones]
06/15/10 11:17:25.930082 zmc_m20[12757].INF-zmc.cpp/188 [Starting Capture]
06/15/10 11:17:25.931481 zmc_m20[12757].DB2-zm_remote_camera_rtsp.cpp/112 [Waiting for sources]
06/15/10 11:17:26.921406 zmc_m20[12758].DB2-zm_rtsp.cpp/72 [Received RTSP response: RTSP/1.0 401 Unauthorized
CSeq: 1
Date: Tue, Jun 15 2010 09:16:54 GMT
WWW-Authenticate: Basic realm="LIVE555 Streaming Media"

(132 bytes)]
06/15/10 11:17:26.921444 zmc_m20[12758].ERR-zm_rtsp.cpp/92 [Unexpected response code 401, text is 'Unauthorized']
06/15/10 11:17:26.921485 zmc_m20[12758].DB1-zm_rtsp.cpp/304 [Processing SDP '']
06/15/10 11:17:26.921523 zmc_m20[12758].DB2-zm_rtsp.cpp/46 [Sending RTSP message: SETUP rtsp://192.168.14.120:554/mpeg4unicast RTSP/1.0
Transport: RTP/AVP/TCP;unicast
Authorization: Basic YWRtaW46YWRtaW4=
User-Agent: ZoneMinder/1.24.2
CSeq: 2

]
06/15/10 11:17:26.923050 zmc_m20[12758].DB2-zm_rtsp.cpp/72 [Received RTSP response: (0 bytes)]
06/15/10 11:17:26.923063 zmc_m20[12758].ERR-zm_rtsp.cpp/84 [Response parse failure, 0 bytes follow]
06/15/10 11:17:26.923081 zmc_m20[12758].DB2-zm_thread.cpp/266 [Exiting thread, status 0xffffffff]
06/15/10 11:17:36.029239 zmc_m20[12757].FAT-zm_remote_camera_rtsp.cpp/118 [No RTSP sources]

My head exploded
Can you help me please?? :oops:
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