Event -> email sent repeated

Forum for questions and support relating to the 1.24.x releases only.
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PacoLM
Posts: 971
Joined: Wed Dec 02, 2009 9:55 pm
Location: Spain

Event -> email sent repeated

Post by PacoLM »

Hi,

I set up a filter to upload the event files and video and also send an email, it works fine, but sometimes I get repeated emails, ti's like the filter does not know the event was already processed and it repeats again the same events.
Is anyone else getting this strange behaviour?.

Regards,

PacoLM
caseyr
Posts: 1
Joined: Fri Sep 30, 2011 2:18 am

Re: Event -> email sent repeated

Post by caseyr »

I realize this is an old(er) post but I too see the same thing. Sometimes I get every event, sometimes just a subset.
snake61
Posts: 64
Joined: Thu Jul 17, 2008 1:44 pm
Location: South Carolina

Re: Event -> email sent repeated

Post by snake61 »

I am having same thing. It's not the same event per se, its just multiple clips where the 1 minute event is broken up into 15 second clips and sent in that manner, causing each to send a message for a different event, therefore receiving 4 messages. I've read somewhere on this site where there is a clip length feature that can be changed that may alleviate this, haven't found it yet. Will keep looking. I've also tinkered with the number of frame overloads which seemed to slow down false alarms.
Thanks for all the Help.
New to Linux
PacoLM
Posts: 971
Joined: Wed Dec 02, 2009 9:55 pm
Location: Spain

Re: Event -> email sent repeated

Post by PacoLM »

Hi,

I think I fixed it after increasing the time in these two options:
FILTER_RELOAD_DELAY
FILTER_EXECUTE_INTERVAL

The only reason I could imagine is that the filters were executing again before the email was really sent. In my case, I caught some 'video already exist' messages in the logs, which gave me the clue. I didn't see any repeated email after increasing the values to 120 seconds or so. I needed a low value, enough to allow the system to run the filter and email the newer events that matched the filter.

Hope it helps,

PacoLM

After more than 15 years, no longer using ZM as surveillance system.
Now in the dark side, using a commercial system...
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