Hardware Not Supported?

[stewarc6]

Hello all,

I was curious to know if even though my IP cam is not listed in https://wiki.zoneminder.com/Hardware_Compatibility_List or http://www.ispyconnect.com/sources.aspx, if it's a definite non-support item? To be specific, I'm using a Amcrest Qcam 2048TVL http://www.amazon.com/gp/product/B014E995K8.

I've successfully got a RTSP stream loaded into VLC and can view it there, but I cannot get a successful configuration using HTTP or RTSP within ZoneMinder. I just wanted to start with this general information before seeking help and post logs. I'd post the screencap of my current config, but I've tried many of them to no avail. I am able to connect to the camera directly at <ip_address>/index.html which redirecs me to <ip_address>/NPClient.html?ipPort=9000. However, it doesn't work within Chrome.. only firefox and IE.

My successful connection via VLC is: rtsp://<user>@<ip_address>:554

My Current Configuration
Zoneminder v1.29.0
Installed using https://zoneminder.readthedocs.org/en/s ... buntu-14-x
Ubuntu Server 14.04

Thanks so much for everyone's time and consideration.

[knight-of-ni]

Short answer: you are using the wrong source type. Most modern cameras need a source type of libvlc of ffmpeg. You must also get the resolution correct, to the exact pixel.


Which cameras are documented to work and which do not are up to community. If you don't see any documentation on your camera, then that means no one has volunteered their time to enter the information (hint).

Generally, most any camera will work if it is one or both of onvif compliant or supports rtsp streams.

[stewarc6]

Awesome, and thank you for the response.

As soon as I figure out the correct configuration, I'll be sure to contribute to the wiki.

Thanks again!

[stewarc6]

I think I'm ready for some help and direction now, if you (or anyone else) are willing to help me troubleshoot.

So I've been at this for a couple hours now and I feel like I"m getting close; the logs are super helpful.... until now. I've seen the error "Unable to open input..." before, but it's never said success. When I googled the error, someone had something similar, but the thread was never resolved; last post was Dec 2015.

My config that produce the log is as follows:
General
Source Type: Ffmpeg

Source
Source Path: admin:test12345@192.168.1.77:554
I went into my camera settings and downgraded the Resolution to 1080P so I have a nice, round resolution.

Code: Select all

Date/Time
Component	Server	PID	Level	Message	File	Line
2016-02-24 20:46:35.558001	zmc_m1		27076	INF	Monitor-1: 15000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:35.553210	zmc_m1		27082	ERR	Unable to open input admin:test12345@192.168.1.77:554 due to: Success	zm_ffmpeg_camera.cpp	271
2016-02-24 20:46:33.553771	zmc_m1		27076	INF	Monitor-1: 14000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:31.546561	zmc_m1		27076	INF	Monitor-1: 13000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:29.542736	zmc_m1		27076	INF	Monitor-1: 12000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:27.540690	zmc_m1		27076	INF	Monitor-1: 11000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:25.550889	zmc_m1		27082	ERR	Unable to open input admin:test12345@192.168.1.77:554 due to: Success	zm_ffmpeg_camera.cpp	271
2016-02-24 20:46:25.539545	zmc_m1		27076	INF	Monitor-1: 10000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:23.538403	zmc_m1		27076	INF	Monitor-1: 9000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:21.525442	zmc_m1		27076	INF	Monitor-1: 8000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:19.512798	zmc_m1		27076	INF	Monitor-1: 7000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:17.499996	zmc_m1		27076	INF	Monitor-1: 6000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:15.548416	zmc_m1		27082	ERR	Unable to open input admin:test12345@192.168.1.77:554 due to: Success	zm_ffmpeg_camera.cpp	271
2016-02-24 20:46:15.488320	zmc_m1		27076	INF	Monitor-1: 5000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:13.484755	zmc_m1		27076	INF	Monitor-1: 4000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:11.500051	zmc_m1		27076	INF	Monitor-1: 3000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:09.521633	zmc_m1		27076	INF	Monitor-1: 2000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:07.534289	zmc_m1		27076	INF	Monitor-1: 1000 - Capturing at 500.00 fps	zm_monitor.cpp	3131
2016-02-24 20:46:05.546136	zmc_m1		27076	ERR	Unable to open input admin:test12345@192.168.1.77:554 due to: Success	zm_ffmpeg_camera.cpp	271
2016-02-24 20:46:05.541842	zmc_m1		27076	INF	Priming capture from admin:test12345@192.168.1.77:554	zm_ffmpeg_camera.cpp	104
2016-02-24 20:46:05.535335	zmc_m1		27076	INF	Starting Capture version 1.29.0	zmc.cpp	250
2016-02-24 20:46:05.464530	zmdc		2079	WAR	Can't find process with command of 'zma -m 1'	zmdc.pl	

I suppose if all else fails, I can just return this camera and get one on the wiki whose configuration is listed.. haha

[stewarc6]

Hello again,

I figured I'd drop in again and give a status as to where I am at and see if anyone has anything that might be able to point me in the right direction.

Current setup
General: https://i.imgur.com/gKgH8Ft.png
Source: https://i.imgur.com/9mNqVll.png
Monitor-1: https://i.imgur.com/xybPivS.png
Options/Paths: https://i.imgur.com/QXFmZyr.png
Log: https://i.imgur.com/iIoiMls.png

VLC has a media options that gave me a Resolution and Display Resolution. I get the "streaming Monitor-1: 8000 - Capturing at 24.39 fps" using the Resolution. When I use the Display Resolution, those logs go away and I just get more errors.
VLC: https://i.imgur.com/pCbFRFc.png

What's interesting is that my zones are picking up images
Zones: https://i.imgur.com/pS8HtEp.jpg

I did find https://github.com/ZoneMinder/ZoneMinder/issues/321, which is the only relevent Google result relating to the Uncaught TypeError. Since I'm at a dead end on that, I'm tracking down the socket errors.

As always, any help or direction would be greatly appreciated! Thanks so much!

[knight-of-ni]

When the backend is working fine, as indicated by the "capturing at 16.95" entries in your most recent log screenshot, but live streaming does not work and socket_sendto errors are in the log, then that means you've got an Apache configuration issue somewhere. You need to make sure cgi is enabled, verify your PATH_ZMS is correct, and make sure the ScriptAlias in the apache zoneminder config file is correct. Compare what you've got to the Easy-Way instructions in the Wiki. I don't use Ubuntu so I don't know off the top of my head what these values should be.

[stewarc6]

Ah, Fantastic.

CGI was enabled, but the path to CGI was set to /usr/lib/cgi-bin instead of /usr/lib/zoneminder/cgi-bin. That was my problem.

I went ahead and updated the wiki to communicate my camera's working config settings, which can be found here: https://wiki.zoneminder.com/Amcrest_QCam.

Thanks for your help knnniggett!

[knight-of-ni]

Excellent. Glad you got it working, and thank you for putting your camera info into the wiki.