image access & streaming not working when remote

Forum for questions and support relating to the 1.30.x releases only.
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scdickey
Posts: 8
Joined: Tue Feb 09, 2016 10:03 pm
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image access & streaming not working when remote

Post by scdickey »

I am having issues getting access to my images/streaming when not on my network. I use the zmninja app on both my iphone and droid tablet. This remote access used to work a few months ago. I have changed several things since then and am not sure what broke this functionality.
- moved from Ubuntu 14 to ubuntu 16
- updated phone OS
- probably updated zm from 1.29 to 1.30
- updated zmninja a couple times

As part of troubleshooting I have adjusted DNS entries to ensure that the public DNS name is pointed to one of my public IP addresses. I have adjusted my certificate in apache to ensure that the common name in the certificate matches this DNS hostname.

I do not see any errors in the apache error.log when attempting to view images/streams remotely.

All of this functionality works fine if I am on my network but when remote I am not able to pull up images or streams. All other access seems fine.

I can provide log files and more information if anyone is interested in chiming in on this one.

Thanks in advance!

scd
scdickey
Posts: 8
Joined: Tue Feb 09, 2016 10:03 pm
Contact:

Re: image access & streaming not working when remote

Post by scdickey »

The very helpful developer of zmninja found the issue that was causing this. Turns out the server setting that I had applied for each camera was causing this to not work. Dont fully understand how or why yet but changing this back to none allowed all images/streams to work properly. I do have 2 servers but only for the purpose of migrating from 1 machine to another so I dont really need to use this setting. If I did I am not sure if I could get visibility of all cameras streams and images remotely.

Thanks to the Zmninja guy. If you have not checked out that app it is quite nice. I bought both the iphone and droid version and found them very useful and well thought out.

scd
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