RESOLVED * View Event Scaling Stops Working

[mcrx-moe]

Greetings, I'm a new ZM user but we've got a server running using the VM created by Viktor Petersson. We're using an ACTi 3411 running at 1280x1024 and we are able to see the live feed just fine. We have it set up in MODETECT mode so we have a series of events that are listed. If I click on the event, it pulls up the feed from that event in 1280x1024 which happens to be bigger than my screen resolution. So I try to use the 3/4 scale mode which works for about 1 second and then the box where the feed normally plays disappears and I'm left with the Event Title and then directly below are the play controls for the event but no video or even a box where video should be.

At that point switching it back to actual does nothing, in fact doing anything with the scaling option fails to work. I can scale up all I want but the moment I try to scale below actual, the video disappears. Anyone have any ideas?

[mastertheknife]

In file skins/classic/views/js/event.js

Inside function changeScale(), find this line and comment it out by placing // before it.
Here, change this:

Code: Select all

    streamScale( scale );

To:

Code: Select all

// This is command being sent to the streamer (zms) to change the resolution, which should save bandwidth when decreasing the size, but can kill streams with certain browsers. This line is already commented out for live streams, but not for events, and thats why we are commenting it out.
//    streamScale( scale );

mastertheknife.

[mcrx-moe]

Thanks! That fixed it.