Page 1 of 1

Event -> email sent repeated

Posted: Fri Feb 04, 2011 6:52 am
by PacoLM
Hi,

I set up a filter to upload the event files and video and also send an email, it works fine, but sometimes I get repeated emails, ti's like the filter does not know the event was already processed and it repeats again the same events.
Is anyone else getting this strange behaviour?.

Regards,

PacoLM

Re: Event -> email sent repeated

Posted: Fri Sep 30, 2011 2:20 am
by caseyr
I realize this is an old(er) post but I too see the same thing. Sometimes I get every event, sometimes just a subset.

Re: Event -> email sent repeated

Posted: Tue Oct 04, 2011 2:50 pm
by snake61
I am having same thing. It's not the same event per se, its just multiple clips where the 1 minute event is broken up into 15 second clips and sent in that manner, causing each to send a message for a different event, therefore receiving 4 messages. I've read somewhere on this site where there is a clip length feature that can be changed that may alleviate this, haven't found it yet. Will keep looking. I've also tinkered with the number of frame overloads which seemed to slow down false alarms.

Re: Event -> email sent repeated

Posted: Tue Oct 04, 2011 3:08 pm
by PacoLM
Hi,

I think I fixed it after increasing the time in these two options:
FILTER_RELOAD_DELAY
FILTER_EXECUTE_INTERVAL

The only reason I could imagine is that the filters were executing again before the email was really sent. In my case, I caught some 'video already exist' messages in the logs, which gave me the clue. I didn't see any repeated email after increasing the values to 120 seconds or so. I needed a low value, enough to allow the system to run the filter and email the newer events that matched the filter.

Hope it helps,

PacoLM