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blank white screen/box where image should be

Posted: Thu Mar 21, 2013 8:26 pm
by centran
I am getting a blank white box where the image should be when trying to view a monitor.

There are no errors in the log. I am using remote IP cameras and they are configured correctly. The cameras where operating fine until I did a system update(gentoo) and then something broke. I am not sure what happened. Can anyone at least point me in the right direction to try and debug this problem.

Re: blank white screen/box where image should be

Posted: Thu Mar 21, 2013 9:13 pm
by aelingil
When i first installed ZM my cameras did the same thing, i had to put my username:password@ipaddress as the web address. It might be a user setting? Looks like it connects to the camera, but the camera is not giving ZM access to the images.

Re: blank white screen/box where image should be

Posted: Fri Mar 22, 2013 7:23 am
by PacoLM
Check the logs for Shared memory or other type of errors. Logs are useful to debug...