Zones image preview blank

Forum for questions and support relating to the 1.28.x releases only.
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elmer
Posts: 18
Joined: Mon Dec 23, 2013 10:09 pm

Zones image preview blank

Post by elmer »

Struggling with figuring this out, looking for some help. I've got a fresh 1.28.1 install on Ubuntu server 14.04. Everything appears to be working, I have a handful of cameras set up. However, when I try to configure a motion detection zone, I don't see an image of my video stream. Any ideas?

Here's some probably relevant info also. I've got the Events and Images directory configured correctly and it is able to write an image to that Images directory.

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user@Zoneminder:/media/storage/Zoneminder$ ls -l
total 8
drwxr-xr-x 5 www-data www-data 4096 Aug 25 13:37 Events
drwxr-xr-x 2 www-data www-data 4096 Aug 25 15:22 Images
user@Zoneminder:/media/storage/Zoneminder$ cd Images/
user@Zoneminder:/media/storage/Zoneminder/Images$ ls
Zones1.jpg  Zones3.jpg
user@Zoneminder:/media/storage/Zoneminder/Images$
aaronl
Posts: 33
Joined: Wed Aug 19, 2015 9:11 pm

Re: Zones image preview blank

Post by aaronl »

tail your syslog file while you open that page, see if it gives you any clues.
Aaron
elmer
Posts: 18
Joined: Mon Dec 23, 2013 10:09 pm

Re: Zones image preview blank

Post by elmer »

This message hits the syslog as soon as I click "Add New Zone."

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Aug 25 15:58:46 Zoneminder zmu[3187]: WAR [Shared data not initialised by capture daemon, some query functions may not be available or produce invalid results for monitor Monitor-1]
l80jas
Posts: 7
Joined: Sat May 07, 2011 5:58 pm
Location: Belfast, Northern Ireland

Re: Zones image preview blank

Post by l80jas »

Have you added a new hard drive to store events / images ?
If so check the permissions on the new drive.
bbunge
Posts: 2951
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Zones image preview blank

Post by bbunge »

elmer
Posts: 18
Joined: Mon Dec 23, 2013 10:09 pm

Re: Zones image preview blank

Post by elmer »

This is a new install. Yes I used that exact guide when setting it up. I suspected folder permissions could be the issue which is why I included the output of ls -l in my original post. I don't have a known good system to compare to. The system I had running was for my previous employer and I'm now trying to demo it at my current employer.
My Events and Images directories are on a separate drive. I created an fstab entry to mount /dev/sdb1 at /media/storage and created a subfolder Zoneminder with Events and Images subfolders below that. I ran:

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sudo chown -R www-data:www-data /media/storage/Zoneminder/Events

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sudo chown -R www-data:www-data /media/storage/Zoneminder/Images
Then under the Options -> Paths I entered those paths for Events and Images.

I'm aware of this guide:
http://www.zoneminder.com/wiki/index.ph ... Hard_Drive

I could create mount points for each folder if that'd help. But zoneminder is able to write out events and is properly updating the % of disk used as well.
bbunge
Posts: 2951
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Zones image preview blank

Post by bbunge »

You may find it easier to set Ubuntu up an a single hard drive with LVM. Especially for a demo machine. That way you can add additional drives on the fly to increase storage.

bb
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