zmNinja "Invalid API/API access failed." (ZM API issue)
Posted: Mon Nov 27, 2017 5:12 am
(Subject edited by Asker - to highlight API misconfiguration issue)
I am running zm v 1.30.4 on Ubuntu server 17.10. The console works perfectly on my web browser, and in the options API is enabled.
When I downloaded and went to use zmNinja, authentication is successful, but I get the screen saying "Invalid API, API access failed. Please make sure your APIs are configured correctly. Tap on the button below to read the instructions."
The button below takes you to these instructions which tell you how to validate if APIs are working (which is strange, because obviously API isn't... I need some instructions on how to fix it, not instructions telling me how to confirm it's not working). Anyway, after following as per the instructions, I logged into the zm console, then opened a new tab and navigated to getVersion.json with my browser (step 4). My browser displayed HTTP error 500, server unable to handle request. I tried getting the log from zmNinja, but I can't copy/paste it and emailing it doesn't work properly.
Anyone have a fix or can you point me in the right direction to start figuring out what's wrong?
Thanks!
I am running zm v 1.30.4 on Ubuntu server 17.10. The console works perfectly on my web browser, and in the options API is enabled.
When I downloaded and went to use zmNinja, authentication is successful, but I get the screen saying "Invalid API, API access failed. Please make sure your APIs are configured correctly. Tap on the button below to read the instructions."
The button below takes you to these instructions which tell you how to validate if APIs are working (which is strange, because obviously API isn't... I need some instructions on how to fix it, not instructions telling me how to confirm it's not working). Anyway, after following as per the instructions, I logged into the zm console, then opened a new tab and navigated to getVersion.json with my browser (step 4). My browser displayed HTTP error 500, server unable to handle request. I tried getting the log from zmNinja, but I can't copy/paste it and emailing it doesn't work properly.
Anyone have a fix or can you point me in the right direction to start figuring out what's wrong?
Thanks!