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Display events doesn't work ?
Posted: Thu Feb 15, 2018 10:57 am
by eric29
hi,
testing h264 camera passtrough :
When i want to view one Event video, image seems to be static (only get <+ and +> under the video, no PLAY button), i have to download mp4 file to view this video.
Is it a navigator problem ? i use Chrome or IE, result is the same.
Any idea ?
Thanks,
Eric
Re: Display events doesn't work ?
Posted: Thu Feb 15, 2018 11:05 am
by eric29
i found that i have to activate SAVEJPEGS (FRAME ONLY) to display the Event video.
But now i get the JPEGS and MP4 records, and this is a lot of disk space !
So my question is what's the interest to have both JPEG and MP4 records ???
i probably missed something.
Thanks for help.
Re: Display events doesn't work ?
Posted: Thu Feb 15, 2018 2:11 pm
by iconnor
Which version of ZM, 1.31.2 or something higher?
the mp4 should play. I recommend upgrading to my latest version (1.31.37) and see if it fixes the problem, and I'll be happy to work with you to fix it if it doesn't.
Re: Display events doesn't work ?
Posted: Sat Feb 17, 2018 8:38 am
by eric29
Hi iconnor,
The zm version is 1.31.9. I don't understand why i can't play the video.
Any idea ?
Eric
Re: Display events doesn't work ?
Posted: Sat Feb 17, 2018 9:10 am
by eric29
re hi,
Finally it works .... ==> I use Chrome to see zm Events and i had to "right click in the video then "enable Display the commands" .
Then i see the Play button in the bottom , etc ....
Sorry for my bad question ....
Thanks Iconnor.
Eric