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ZMNinja 1.3.003 IOS Three Green Dots

Posted: Sun Jun 03, 2018 8:01 pm
by Magic919
Since today’s update on IOS I get three green dots instead of images. I can throw away the app and relaunch and it works. I can go into settings, make no changes and hit save and also get images back.

I’m on zm 1.30.4 and haven’t made changes there.

Any ideas?

Re: ZMNinja 1.3 IOS Three Green Dots

Posted: Sun Jun 03, 2018 9:02 pm
by asker
1. Did you happen to email me as well? Someone else emailed me about it
2. Do you use auth?
3. After you go to settings and save and get the images back, do they go away again when you restart?

Re: ZMNinja 1.3 IOS Three Green Dots

Posted: Sun Jun 03, 2018 9:32 pm
by asker
Okay, found an error:

1. If you don't have auth enabled in ZM
2. But you have auth enabled in zmNinja

this problem occurs.

I'll be pushing a fix, but in the mean time, if 1 is true for you, remove auth in zmNinja and try

Re: ZMNinja 1.3 IOS Three Green Dots

Posted: Mon Jun 04, 2018 6:18 am
by Magic919
asker wrote: Sun Jun 03, 2018 9:02 pm 1. Did you happen to email me as well? Someone else emailed me about it
2. Do you use auth?
3. After you go to settings and save and get the images back, do they go away again when you restart?
Yes.
No.
Yes.

Re: ZMNinja 1.3 IOS Three Green Dots

Posted: Mon Jun 04, 2018 6:19 am
by Magic919
asker wrote: Sun Jun 03, 2018 9:32 pm Okay, found an error:

1. If you don't have auth enabled in ZM
2. But you have auth enabled in zmNinja

this problem occurs.

I'll be pushing a fix, but in the mean time, if 1 is true for you, remove auth in zmNinja and try
I don't have ZM auth or basic auth selected in zmNinja on any of the devices.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Mon Jun 04, 2018 10:29 am
by asker
Please give 1.3.004 a try.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Mon Jun 04, 2018 12:48 pm
by Magic919
First launch it works.

Open it again and get 3 dots.

Throw away, then it works.

Save unchanged settings and it also works.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Mon Jun 04, 2018 12:49 pm
by asker
Thanks - I'm not sure I understood the throw away part.

Does 1.3.004 fix all issues or is there still something that doesn't work?

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Mon Jun 04, 2018 1:30 pm
by Magic919
Throw it away is how to close the app on an IOS device.

It's as broken as before, but now works on first launch and then breaks on second open. This is just the reverse of before.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Mon Jun 04, 2018 1:34 pm
by asker
Can you download a desktop version at https://github.com/pliablepixels/zmNinja/releases and see if the same behavior persists on desktop versions too?

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Mon Jun 04, 2018 2:01 pm
by Magic919
I'll give that a go when I get home and let you know.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Tue Jun 05, 2018 11:08 am
by Magic919
The Mac desktop client is fine and works perfecly.

Have replied to your email.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Tue Jun 05, 2018 1:48 pm
by asker
Problem found and fixed. Will push an update soon.

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Tue Jun 05, 2018 2:19 pm
by Magic919
Can't fault your speed of reponse! Thanks

Re: ZMNinja 1.3.003 IOS Three Green Dots

Posted: Wed Jun 06, 2018 12:16 am
by asker
Please let me know if 1.3.005 fixes the issue