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Push notifications stopped working after reinstallin ios app

Posted: Mon Jul 09, 2018 3:34 am
by Jay
Hello,

I started receiving odd behaviors on one of my phones. It was not clearing the notification count on the app badge (which is my pet peeve). I deleted and reinstalled the zmNinja app, which is typically the only way to remove that type of issue, from my previous experiences. When I reinstalled the app, I now get no notifications on this phone. I know the server is fine and the settings on my iOS app are fine because I have the same settings on another phone that works fine. I feel like there is a deregistration/registration issue on the push server?

Thanks,

Jay

Re: Push notifications stopped working after reinstallin ios app

Posted: Mon Jul 09, 2018 12:42 pm
by asker
In general, stop event server, empty tokens.txt, run event server again, run zmNinja, ensure tokens are saved.

Beyond that -
Hard to say as you haven't posted any logs. Please post logs from the Event Server and zmNinja during registration and during event reporting.

Re: Push notifications stopped working after reinstallin ios app

Posted: Mon Jul 09, 2018 1:39 pm
by Jay
I did all that previously. Odd thing is that it started working this morning. I think I just had to post that it wasn’t working and it would work again! LOL Thanks!

Re: Push notifications stopped working after reinstallin ios app

Posted: Thu Aug 02, 2018 7:35 am
by simicartan
Push Notifications permissions alert on iOS normally comes whenever we are registering our app for remote notification.

So once the behavior of permissions alert is changed by respective iOS version, we cant handle it by our own.

I hope this might help you.