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video footage (live or not) not showing in NMNinja

Posted: Thu May 14, 2020 11:42 am
by nikinp
Hi ZMers,
I am using for the first time, running 1.34.9 and in the ZM console I can view live stream and playback clips via audit events report.
However, both in ZMNinja desktop app and mobile app, I can see the screenshots of capture moments, I cannot access 'Footage' or 'Live view' in monitors - all I get is black/grey screens.

Any help gratefully appreciated!

Re: video footage (live or not) not showing in NMNinja

Posted: Thu May 14, 2020 12:46 pm
by asker
It is almost always one of these points: (and typically, your cgi-bin is wrong in zmNinja)
https://zmninja.readthedocs.io/en/lates ... -live-feed

Re: video footage (live or not) not showing in NMNinja

Posted: Thu May 14, 2020 1:21 pm
by nikinp
that's exactly what it was. I had to remove ZM and then it has been ok.
Thanks for the swift response! :D :D