video footage (live or not) not showing in NMNinja
Posted: Thu May 14, 2020 11:42 am
Hi ZMers,
I am using for the first time, running 1.34.9 and in the ZM console I can view live stream and playback clips via audit events report.
However, both in ZMNinja desktop app and mobile app, I can see the screenshots of capture moments, I cannot access 'Footage' or 'Live view' in monitors - all I get is black/grey screens.
Any help gratefully appreciated!
I am using for the first time, running 1.34.9 and in the ZM console I can view live stream and playback clips via audit events report.
However, both in ZMNinja desktop app and mobile app, I can see the screenshots of capture moments, I cannot access 'Footage' or 'Live view' in monitors - all I get is black/grey screens.
Any help gratefully appreciated!