ieGeek Cam not capturing

[michaelg]

Hello so our new iegeek camera battery IP camera (fully charged) Model: ZS-GX2S will not capture. I put the ip address into zone minder source window via the web like this:

rtsp://admin:PASSWORDGOESHERE@192.168.0.77:554/11 - the .77 is the address shown in advanced ip scanner as well as the cloudedge app that I used to set it up. It does capture and show video fine in the app but not in zoneminder after I added the camera.

The Resolutions I have tried are:
1080p
2mp
also 1mp

all 3 dont work... but again the video/capture shows in the app.

[burger]

https://wiki.zoneminder.com/Finding_Cam ... t_a_Camera

[michaelg]

Ok so I installed VLC and put the path rtsp://admin:password@192.168.0.76:554/11 in to the stream field in vlc, told it rtsp for the file type and vlc doesnt connect to the camera says couldnt establish connection to it.



The local ip address is shown in the cloud edge app as 192.168.0.76
the video is showing correctly in the cloud edge app I can see the live capture in this app on my phone. Can you only have one program accessing or using this camera at once? Even when I stop accessing the live capture with the app, vlc doesn't see the camera and ZM says its not capturing.

When you see the path rtsp://admin:password@192.168.0.76:554/11 - what is this 11 number? The port? Maybe the firewall on our network blocks this port? I am using the wifi on the network for the camera app to see this camera with this same port 11.. The computers are using the LAN unless 11 is something for the path and 554 is the port?

The other question is why can I see the cam on the phone but not on the ZM site, I tried another computer too. I also have access to many cameras with the same settings in ZM.

Its like the app on the phone that the camera came with just works and then ZM and vlc dont at all.

Heres a picture showing the cameras are working and the ones that Im trying to setup are not..


https://imgur.com/a/Vo9Fx9X

Heres another picture of the path I typed in VLC: https://imgur.com/a/UTzovOl

[Magic919]

You need a correct path for it to work in ZM (and VLC).

11 is part of the path.

554 is the port (it's the default for RTSP and doesn't need stating).

Start by pinging the camera. Then port scan (nmap) like in the docs referenced.

Check the usual online camera DBs for connection details.

[michaelg]

You need a correct path for it to work in ZM (and VLC).

11 is part of the path.

554 is the port (it's the default for RTSP and doesn't need stating).

Start by pinging the camera. Then port scan (nmap) like in the docs referenced.

Check the usual online camera DBs for connection details.

Ty for the info, I feel like the camera is working since my phone sees it in the app. What is the correct path? here is a picture of the path I typed:
https://imgur.com/a/6ZJKyy7
Thanks!

[Magic919]

I don't know the path for your camera. The one you wrote above looks plausible - rtsp://admin:password@192.168.0.76:554/11

[michaelg]

I don't know the path for your camera. The one you wrote above looks plausible - rtsp://admin:password@192.168.0.76:554/11

I know that lol I meant what is the way to write the path inside VLC? Like do I write ...11/c:/output.mp4 to make a file and see the stream?

Thanks

[Magic919]

Like this -

Code: Select all

rtsp://admin:password@192.168.0.76/11

[michaelg]

Ok so I dont need a file path after the 11 hmm ok vlc was asking for a file output name in the suggestion.

Thanks ill try

[michaelg]

https://imgur.com/H3EzEW6
VLC still can't connect to it with that path you said.

Here also is a picture showing the 554 port is closed on my public ip I used portchecker.co website to check it:
https://imgur.com/0CemJCS

Weird thing is this same path with the 554 port is working fine via through the wifi on our same router with my phone app but maybe our wifi isnt going through the firewall... I wish I knew more here, so far I am still new IT specialist to a preexisting building and setup.

[Magic919]

You've been given some basics to check, which you appear to have ignored.

You mentioned firewall and now a public IP.

Assuming your ZM box is on the LAN and that is, for all intents and purposes, part of the WLAN it should be able to work.

As a reminder-

From the ZM machine, ping the camera IP. If you get a reply move to next step.

From the ZM machine, port scan the camera IP. (nmap <camera IP> ) If port 554 is not open it won't work.

Code: Select all

554/tcp  open  rtsp

[michaelg]

Thanks for your help I will attempt to try these things.. first time here and honestly its a very cryptic setup.

[dougmccrary]

honestly its a very cryptic setup.

Seems that way at first. Once you get a few different cameras under your belt, it's not all that difficult.
BTW, if you have what you think should/might work, try both TCP and UDP Method. TCP usually works but some cams require UDP.

Another thing - battery operated cams "go to sleep" when nothing's happening. It may take something from the app to wake it up, stream wise.
So have the app running while you experiment to insure it's streaming.

[michaelg]

Hmm yea makes sense doug thanks I will try that since it could be the sleep problem. Im not sure if the ports need to be forwarded but I will try thanks.

[michaelg]

It seems like it could be authentication problems with zoneminder? There is no option in the camera app to leave the password blank which should remove the authentication but...