new camera keeps disconnecting
Posted: Tue Dec 20, 2022 4:18 pm
I have a new camera on my system, an Amcrest ASH-22. It will randomly disconnect from ZM.. It sometimes stays connected for weeks, then goes away. Sometimes days. Each time, the camera is still running.. I can look at it from the local amcrest config tools, it responds to ping. But ZM does not like it. I've tried changing the zm config, restarting ZM, etc.. nothing works. The only thing that works is powercycling the camera. Obviously not ideal if i am away from home.
The logs on the last disconnect show this:
and about 10 minutes later:
then hours of this:
and it stays down. I changed the dimensions but that didnt force a reconnect. I'm hoping maybe that will work,but i've noticed the system resources are fine, so i dont think its system related.
Thanks in advance.
The logs on the last disconnect show this:
Code: Select all
12/20/22, 6:37:49 AM EST zmc_m1 1008 WAR Monitor dimensions are 1280x720 but camera is sending 1920x1080 zm_ffmpeg_camera.cpp 579Code: Select all
12/20/22, 6:46:34 AM EST zmc_m1 1008 INF Unable to read packet from stream 0: error -541478725 "End of file".Code: Select all
12/20/22, 6:47:10 AM EST zmc_m1 1008 ERR Failed to prime capture of initial monitor zmc.cpp 258
12/20/22, 6:47:10 AM EST zmc_m1 1008 ERR Unable to open input rtsp://192.XXX.XXX.XXX:554/cam/realmonitor?channel=1&subtype=0 due to: Immediate exit requested zm_ffmpeg_camera.cpp 325
12/20/22, 6:46:57 AM EST zmc_m1 1008 ERR Failed to prime capture of initial monitor zmc.cpp 258
12/20/22, 6:46:57 AM EST zmc_m1 1008 ERR Unable to open input rtsp://192.XXX.XXX.XXX:554/cam/realmonitor?channel=1&subtype=0 due to: Immediate exit requested zm_ffmpeg_camera.cpp 325
12/20/22, 6:46:45 AM EST zmc_m1 1008 ERR Unable to open input rtsp://192.XXX.XXX.XXX:554/cam/realmonitor?channel=1&subtype=0 due to: Immediate exit requested zm_ffmpeg_camera.cpp 325
12/20/22, 6:46:34 AM EST zmc_m1 1008 ERR Failed to capture image from monitor 1 Front (1/1) zmc.cpp 305Thanks in advance.