video could not be loaded
Posted: Fri Apr 28, 2023 12:10 pm
Hi
I have 3 cameras. To "real" hikvision, and one annke camera. The models are not 1:1..
For the 2 hikvisions, if I want to review the recording of an event everything is fine. But if I do the same with the annke camera, I get the following error:
"The video could not be loaded, either because the server or network failed, or because the format is not supported".
The codec is set to auto (for all cameras), if I change the annke to MJPEG, the video loads. I get the same error if I select MP4. So it seems that it defaults to MP4, even though its not supported. Funny thing is this works on the "real" hikvision camera.
I have 3 cameras. To "real" hikvision, and one annke camera. The models are not 1:1..
For the 2 hikvisions, if I want to review the recording of an event everything is fine. But if I do the same with the annke camera, I get the following error:
"The video could not be loaded, either because the server or network failed, or because the format is not supported".
The codec is set to auto (for all cameras), if I change the annke to MJPEG, the video loads. I get the same error if I select MP4. So it seems that it defaults to MP4, even though its not supported. Funny thing is this works on the "real" hikvision camera.